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Policy

Privacy Policy

NutShell Superfood is always committed to protect our valued customer privacy . We collect certain information when you visit our site www.nutshellsuperfood.com (the “Site”), in order to improve your shopping experience and allow us to better communicate with you regarding your products and services. This privacy policy is intended to assist you in understanding what information we gather when you visit the Site, how we use that information, and the safeguards we have in place to protect the information.
 
This privacy policy only applies to information we collect  at www.nutshellsuperfood.com. By using and submitting information to our Site, you are agreeing that we may collect, use and disclose the information we collect in accordance with the purposes and uses identified in this policy.
 

Shipment Policy

Delivery courier service is handled by our appointed logistics partner. This service requires a signature upon delivery. Delivery wll take 2 to 5 working days to Peninsular Malaysia, and 2 to 7 days to Sabah & Sarawak. Delivery charges will be RM10.00 flat rates for orders below RM100.00 and FREE for orders above RM100.00 (West Malaysia), & RM120.00 (East Malaysia & Singapore).
 

Return Policy

Please inspect your order upon delivery. You may make a claim within 3 days should you have received incorrect or damages with your purchase.
All online purchase cannot be return/exchange due to food safety reason.
 

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Nutshell Superfood Trading Sdn. Bhd.
SSM: 1210638-P
 
phone_in_talk +012-729 3276 access_time Operation Hours:
location_on 41 Jalan Anggerik Emas 1,
Taman Anggerik Emas,
81100 Johor Bahru, Johor.
  10.00 A.M - 10.00 P.M
(open daily)
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